Cookie Policy
Arcus AI Tech Ltd
Company number: 17299796
Registered office:
20 Wenlock Road
London
England
N1 7GU
Website: https://arcusai.uk/
Last updated: 24 July 2026
This Cookie Policy explains how Arcus AI Tech Ltd uses cookies and similar technologies when you visit or interact with the Arcus AI website. It should be read together with the Privacy Policy available on the website.
1. About This Policy
1.1 Arcus AI Tech Ltd operates this website and is responsible for the use of cookies and similar storage or access technologies on it.
1.2 Arcus AI Tech Ltd is a member of the Arcus Group. Arcus AI Ltd owns and licenses the Arcus AI Platform and associated intellectual property used by Arcus AI Tech Ltd.
Where Arcus AI Ltd processes information from the website on behalf of Arcus AI Tech Ltd for platform operation, maintenance, support or development, it does so under appropriate contractual arrangements.
1.3 Arcus Group Holdings Ltd is the group’s parent company and does not ordinarily process information collected through cookies on this website.
1.4 In this policy, “we”, “us” and “our” mean Arcus AI Tech Ltd.
2. What Are Cookies and Similar Technologies?
2.1 Cookies are small text files stored on your computer, phone, tablet or other device when you visit a website. They allow a website to recognise a browser or device and may support security, session management, preferences, functionality and website measurement.
2.2 Similar technologies include local storage, session storage, pixels, tags, scripts and other methods of storing information on, or accessing information from, a user’s device.
References to “cookies” in this policy include these similar technologies where appropriate.
2.3 Some cookies are deleted when you close your browser. These are known as session cookies. Other cookies remain on your device for a specified period and are known as persistent cookies.
2.4 First-party cookies are set through the Arcus AI website. Third-party cookies are set or accessed by another organisation through technology included on the website.
3. How We Use Cookies
3.1 We use strictly necessary cookies to:
- maintain temporary website sessions;
- operate and secure the website;
- provide essential website functionality; and
- remember your cookie choices.
3.2 With your consent, we also use functionality cookies to help the website respond appropriately to the dimensions of your browser display.
3.3 With your consent, we use Google Analytics cookies to understand how visitors use the website, assess website performance and help us improve its content and functionality.
3.4 Functionality and analytics cookies will be disabled by default and will not be set until you make a clear positive choice through the cookie banner or preference centre.
3.5 We do not treat continued browsing, scrolling, closing the banner or general interaction with the website as consent to optional cookies.
3.6 At the date of this policy, we do not intentionally use advertising, behavioural-profiling, social-media tracking or cross-site tracking cookies on the public Arcus AI website.
4. Categories of Cookies
4.1 Strictly Necessary Cookies
These cookies are essential to operate and secure the website, provide a service requested by the visitor or remember the visitor’s cookie choices.
Strictly necessary cookies cannot normally be disabled through the website’s preference centre. You may be able to block them through your browser, but doing so may prevent parts of the website from operating correctly.
4.2 Functionality Cookies
Functionality cookies help the website adapt its operation or presentation to the visitor’s browser or device.
The Arcus AI website uses functionality cookies to record browser viewport dimensions. These cookies will only be used after you have consented to functionality cookies.
4.3 Analytics Cookies
Analytics cookies help us understand how visitors interact with the website, including which pages are visited, how sessions develop and how the website performs.
We use Google Analytics for this purpose. Google Analytics cookies will only be used after you have consented to analytics cookies.
4.4 Marketing and Tracking Cookies
Marketing and tracking cookies may be used to track activity across websites, build profiles, measure advertising or provide targeted advertising.
We do not intentionally use marketing, advertising or cross-site tracking cookies on the public Arcus AI website at the date of this policy.
If this changes, we will update this policy and obtain consent before activating those technologies.
5. Cookies and Technologies Currently Used
|
Name |
Provider |
Purpose |
Category |
Duration |
|
PHPSESSID |
Arcus AI Tech Ltd |
Maintains a temporary website session so that the website can operate consistently and securely between page requests. The identifier does not normally contain your name, although it may be linked to information associated with the website session. |
Strictly necessary |
Session; normally deleted when the browser session ends |
|
arcus_cookie_consent |
Arcus AI Tech Ltd |
Records whether optional cookies have been accepted, rejected or customised so that the website can remember and respect the visitor’s choices. |
Strictly necessary |
12 months, or until the visitor changes the preference or clears the cookie |
|
viewPh |
Arcus AI Tech Ltd |
Records the height of the browser viewport to assist the website in presenting and positioning content appropriately. |
Functionality |
Session |
|
viewPw |
Arcus AI Tech Ltd |
Records the width of the browser viewport to assist the website in presenting and positioning content appropriately. |
Functionality |
Session |
|
_ga |
Google Analytics |
Distinguishes visitors for website analytics and measurement. |
Analytics |
Up to 400 days in the current browser configuration |
|
_ga_M576D1BHFM |
Google Analytics |
Maintains session information for the Arcus AI Google Analytics property. |
Analytics |
Up to 400 days in the current browser configuration |
The duration of a persistent cookie may be affected by your browser settings, browser-imposed limits or the deletion of cookies from your device.
6. Google Analytics
6.1 We use Google Analytics to collect statistical information about how visitors use the website. This may include:
- pages viewed;
- approximate session duration;
- website navigation and interactions;
- browser and device information;
- referring sources;
- approximate geographic information; and
- website performance information.
6.2 Google Analytics uses the _ga cookie to distinguish visitors and the _ga_M576D1BHFM cookie to maintain session information for the Arcus AI Google Analytics property.
6.3 We do not rely on continued use of the website as permission to use Google Analytics. The Google Analytics tag and its cookies must remain blocked until you consent to analytics cookies.
6.4 We use Google Analytics to understand and improve the Arcus AI website. We do not intentionally use the Google Analytics cookies listed in this policy for targeted advertising or cross-site behavioural profiling.
6.5 Google may process analytics information on servers located outside the United Kingdom. Where personal data is transferred internationally, appropriate legal and contractual safeguards will be used as required by applicable data-protection law.
Further information about the processing of personal data is available in our Privacy Policy.
7. Cookie Consent and Choices
7.1 When you first visit the website, the cookie banner will provide the following choices:
- Accept all;
- Reject non-essential; and
- Manage preferences.
7.2 The Accept all and Reject non-essential options will be presented with equal prominence. Optional cookie categories will not be selected by default.
7.3 If you select Accept all, functionality and analytics cookies may be activated.
7.4 If you select Reject non-essential:
- functionality and analytics cookies will remain disabled;
- Google Analytics will not be loaded;
- no new Google Analytics cookies will be created; and
- existing optional cookies will be deleted where technically possible.
7.5 The Manage preferences option will allow you to choose separately whether to permit:
- functionality cookies; and
- analytics cookies.
Strictly necessary cookies will remain active.
7.6 Your choice will be recorded using the arcus_cookie_consent cookie so that the website can apply your preferences during subsequent visits.
7.7 You may withdraw or change your consent at any time through the permanent Cookie Settings link available in the website footer.
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
7.8 We may ask you to review your choices again:
- after an appropriate period;
- if the cookies or purposes materially change;
- if legal requirements change; or
- where your cookie preference is no longer available.
8. Managing Cookies Through Your Browser
8.1 Most browsers allow you to view, delete or block cookies and control how websites use them. Browser settings vary, so please consult the help or privacy section of your browser for instructions.
8.2 Blocking all cookies may affect the availability, security or operation of some website functions.
8.3 Browser controls operate separately from choices made through the Arcus AI Cookie Settings control. Changing your browser settings may not automatically update the preference recorded by the website.
9. External Links and Third-Party Content
9.1 The website may contain links to external websites and services.
A normal link to an external service, such as Trustpilot, does not by itself mean that the external service sets cookies through the Arcus AI website.
9.2 Once you follow an external link, the external organisation’s own privacy and cookie arrangements apply. We do not control cookies placed directly by external websites you choose to visit.
9.3 References on the website to Claude, Gemini or other technology used in creating or providing Arcus services do not necessarily mean that those providers place cookies on the public website.
A provider will be included in the cookie table if its technology is loaded through the website and stores information on, or accesses information from, a visitor’s device.
10. Personal Data and Cookies
10.1 Information collected through cookies may include:
- IP address;
- browser and device information;
- dates and times of visits;
- pages viewed;
- referring sources;
- session identifiers; and
- website interaction information.
10.2 Whether cookie information constitutes personal data depends on the circumstances and whether the information can directly or indirectly be linked to an identifiable person.
10.3 Where information collected through cookies constitutes personal data, Arcus AI Tech Ltd processes it in accordance with its Privacy Policy and applicable UK data-protection legislation.
10.4 We retain cookie-derived information only for as long as reasonably necessary for the purpose for which it was collected, subject to legal, security, accounting and dispute-resolution requirements.
11. Changes to This Cookie Policy
11.1 We may update this policy if:
- the website or Arcus AI Platform changes;
- cookies or similar technologies are added, removed or reconfigured;
- suppliers or group arrangements change; or
- applicable legal requirements change.
11.2 The updated version will be published on the website with a revised “last updated” date.
11.3 Where a change materially affects cookie choices or the way information is processed, we will take reasonable steps to bring it to visitors’ attention and obtain fresh consent where required.
12. Contact Us
Questions about this Cookie Policy or our use of cookies may be sent to:
Email: legal@arcusai.uk
Post:
Data Protection Contact
Arcus AI Tech Ltd
20 Wenlock Road
London
England
N1 7GU
Website: https://arcusai.uk/
For further information about how Arcus AI Tech Ltd processes personal data, please refer to the Privacy Policy available on the website.