eCommerce Module

Shop Dashboard & Performance Overview

The Shop Dashboard delivers a real-time snapshot of your store's health and activity. Key metrics include total and out-of-stock products, orders processed, cancellations, income to date, and revenue breakdowns by day, week, and month. You can quickly identify best-selling products, active special offers, and recently added items to support data-driven decision making.

Order Management & Fulfilment

All orders are centrally managed with powerful search, filtering, and bulk-action tools. View detailed order information including customer data, products purchased, payment and order types, shipping methods, and payment status. Generate invoices, export order data to CSV, print records, and manually update or cancel orders as needed.

Recurring orders and unpaid orders are clearly tracked, and built-in analytics allow you to review order trends and performance on a monthly, weekly, or daily basis.

Reporting & Analytics

Comprehensive reporting tools provide visual graphs and exportable data covering order volume, total revenue, profit, shipping methods and destinations, best-selling and most profitable products, and customer purchase behaviour. Reports can be filtered by all-time, yearly, or monthly views to support financial planning and growth analysis.

Inventory & Stock Channels

Stock Channels enable advanced inventory management across multiple locations, such as online warehouses and physical stores. Stock is allocated by priority, ensuring orders are fulfilled from the correct location first. You can assign products to channels, set stock levels per location, receive low-stock alerts, and manage availability with full transparency.

Product Management

The system supports physical products, digital downloads, and donation-based products. Products can include variants, child products, addons, recurring payments, special offers, featured flags, and related items. Each product includes full pricing controls (standard, offer, shipping, cost price), stock rules, availability dates, expiry settings, weight, and visibility options.

Built-in SEO tools allow you to manage permalinks, metadata, keywords, and product search terms. Products can also be assigned to multiple categories, seller profiles, and product groups.

Bulk Editing & Product Organisation

The Product List includes advanced filtering, searching, and bulk actions to efficiently manage large catalogues. You can update visibility, VAT status, stock display, product type, and categories in bulk, duplicate products, and control display order. Product Groups and custom attribute filters help organise complex inventories and improve customer discovery.

Media & Asset Management

Manage all shop images in one place with full visibility of usage, file size, dimensions, and upload history. Upload, overwrite, rotate, search, and remove assets to keep your store clean and performant.

Shop Configuration & Display Settings

Extensive shop settings allow full control over:

• Business details, invoicing, currency, and order notifications
• Product behaviour, stock alerts, "new product" rules, and gift-wrapping options
• Cart behaviour, checkout restrictions, and cart sharing
• Shop, category, and product display layouts, pagination, overlays, banners, and image handling
• Catalogue-only mode for non-transactional product displays

Shipping & Postage Management

Highly configurable shipping options support flat rates, weight-based pricing, regional and international shipping, free-shipping thresholds, and postcode restrictions. Multiple shipping types can be created and presented at checkout, along with click-and-collect locations and interactive maps. Price charts allow precise control over shipping costs.

Payments, VAT & Promotions

The platform supports multiple payment gateways and card types, with clear activation controls and gateway-specific configuration. VAT settings allow country-specific tax management, while promo codes support percentage discounts with validity dates for marketing campaigns. Gift Aid can also be enabled for eligible donation-based transactions.

Legal & Customer Messaging

Custom Terms & Conditions, privacy, shipping, and returns policies can be added directly to the shop. You can also define custom order confirmation, cancellation, and error messages to maintain a consistent brand experience.

A Complete eCommerce Solution

Overall, the Shop module is designed for serious eCommerce operations—combining robust product and inventory management, detailed analytics, flexible fulfilment, and advanced configuration to support growth, efficiency, and professional-grade online retail.